Privacy Policy

This Privacy Policy explains how Troika Solutions Inc. ("Troika Solutions", "we", "us", or "our") handles information when you visit troikaltd.com or contact us about our products and services. It applies to this website. Information you provide in connection with a specific product may also be governed by that product's terms or a separate written agreement, which will control where they differ from this policy.

1. Information We Collect

We collect the information you choose to provide through our contact and demo forms, typically your name, work email, company name, inquiry type, preferred contact method, and the details you share about the workflow or requirement you describe.

When you visit the site, our hosting and security infrastructure may also process basic operational data such as IP address, browser type, and request logs. We use these records to operate the site reliably and to help protect it against abuse. We do not currently run third-party advertising or behavioral analytics on this site; if we add analytics or similar tools in the future, we will update this policy to describe them.

2. How We Use Information

• To respond to demo requests, sales questions, and other inquiries.
• To provide, support, and improve our products and services.
• To communicate about licensing, onboarding, and support.
• To maintain the security and integrity of our systems.
• To meet legal, regulatory, and operational obligations.

3. How We Share Information

We do not sell your personal information. We share information only with service providers who help us operate our business (for example, email delivery and hosting infrastructure), and only as needed to provide our services, or where required to comply with applicable law or to protect our rights.

4. Product Data

Data processed within or through a specific Troika product may be handled differently than website inquiries. The collection, storage, and use of product data is governed by the applicable product documentation, order form, or written agreement. Nothing in this policy claims any certification, audit, or compliance program that has not been separately confirmed in writing.

5. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described here, to maintain appropriate business records, or as required by applicable law.

6. Your Choices

Depending on your location, you may have rights to access, correct, or delete personal information we hold about you. To make a request, contact us using the details below. We will respond consistent with applicable law.

7. Contact

Questions about this policy can be sent to info@troikaltd.com, or by mail to Troika Solutions Inc., 415 Dupont Highway, Dover, DE, USA.