Global Capability Centers
A capability centre is defined by its first twenty hires.
Troika builds the founding talent layer of your India GCC and governs the operating model around it — from Build-Operate-Transfer to specialist engineering pods. We do not sell arbitrage.
We help you start with ownership, the way 96% of new centres now do — building the engineering team you own, not the service you rent.
Why now
The “crawl-walk-run” GCC is obsolete.
Enterprises no longer move execution work to India and earn strategic mandates years later. They launch owning product from day one — which means the founding cohort must be built for ownership, not staffed for volume.
Source: Nasscom–Zinnov, “GCC Value Orbit,” FY2026
0%
OF POST-FY21 GCCs LAUNCHED WITH PRODUCT MANDATES FROM DAY ONE
~0%
OF NEW CENTRES BUILT WITH AI AS A CORE FOCUS FROM INCEPTION
0
FORBES GLOBAL 2000 COMPANIES NOW RUN A GCC IN INDIA
The operating model
Built top-down, not staffed bottom-up.
A centre that owns product is assembled from a founding layer — leadership and technical core first, specialist pods and operating rhythm around them, governance designed in from the first hire.
- 01
Leadership Layer
Site and engineering leaders — the first hires, who set the trajectory.
- 02
Technical Core
Anchor architects and leads who define the technical standard.
- 03
Specialist Pods
Verification, firmware and controls pods built to operate as units.
- 04
Operating Rhythm
Cadence, ownership and decision rights that keep delivery honest.
- 05
Governance
IP isolation and access control, designed in from the first hire.
Capability model
Two routes to a centre you ultimately own.
One firm, accountable across build, operate and transfer — with roles scoped to the mandate, not a generic JD.
Build-Operate-Transfer
We build and run the centre on your behalf from the talent and operating-model layer where most BOT engagements succeed or fail — then transfer it to you once it is stable and performing. Entity, statutory and tax matters sit with your own legal and tax advisors; we keep the talent and operating model in step with them.
What we run /
- Founding-team and leadership hiring
- Operate, scale and stabilise
- Clean transfer to your entity
Direct GCC build
For teams that already have — or want — their own entity from the start, we hire the founding layer and scale the engineering organisation directly into it.
What we run /
- Leadership-first hiring
- Engineering build-out to plan
- Scale and retention support
India Talent Market Mapping
Before you commit to a location, a headcount plan or a compensation band, know what the market actually holds — depth, compensation reality, competitor concentration and the realistic pace at which a founding team can be assembled.
Specialist Engineering Pod Setup
When you need a deep-tech capability — a verification pod, an embedded firmware team — built fast and built right, we assemble screened, lifecycle-ready pods that operate as a coherent unit from week one, inside your GCC or as a precursor to it.
The founding layer model
Six layers, installed in order.
A capability centre that owns a product cannot be staffed bottom-up. We install it from the mandate down — each layer set before the next is scaled.
- 01
Mandate
The product or capability the centre will own from day one.
- 02
Site Leadership
The site and engineering leaders the rest of the team will follow.
- 03
Technical Core
Anchor architects and leads who set the technical standard.
- 04
Specialist Pods
Verification, firmware and controls — built to operate as units.
- 05
Operating Rhythm
The cadence, ownership and decision rights that keep delivery honest.
- 06
Governance
IP isolation and access control, designed in from the first hire.
Security, IP & governance
For semiconductor and defense-adjacent buyers, trust is an operating requirement — not a slide.
When the work involves silicon IP, autonomy stacks or export-sensitive engineering, who you let near the codebase and how their environment is governed matters as much as their skill. We build founding teams and operating models with that reality designed in from the first hire.
IP Isolation by Design
Founding-layer roles and team structures are designed so sensitive IP access is compartmentalised, least-privilege, and mapped to clearly accountable owners — not diffused across an undifferentiated team.
Vetting & Access Governance
Candidate vetting, background verification and access-governance frameworks are established as part of the operating model and coordinated with your own security and compliance functions.
Operating-Model Controls
We help define the day-to-day governance — onboarding/offboarding discipline, data-handling norms and segregation-of-duties — that keeps a fast-scaling centre defensible as it grows.
Ecosystem-Aligned Compliance
Statutory, regulatory and export-sensitivity requirements stay with your own legal and compliance advisors; we design the talent layer and operating model to move in step with them rather than in conflict.
Troika provides talent infrastructure and operating-model governance only. Legal incorporation, tax structuring, payroll and statutory compliance sit with your own advisors — not with Troika.
Why Troika for GCC
Founding hires, judged as founding hires.
Founding-layer specialism
We are built for the first, hardest hires that set a centre’s trajectory — not bulk staffing once it is running.
Deep-tech fluency
Semiconductor, silicon, VLSI, controls and embedded are our native domains, so we screen on engineering judgment, not keywords.
Ownership, not arbitrage
We build teams to own product from day one, matching where the GCC market has actually moved.
Governance built in
IP isolation, access governance and operating-model discipline are designed in from the founding cohort.
FAQ
GCC, answered.
The talent infrastructure and operating-model governance — founding-layer recruitment, org design, performance and retention frameworks, and a clean transfer. Entity, tax and statutory compliance stay with your own legal and tax advisors; we keep the talent and operating model aligned to them.
Yes — talent market mapping is often the first engagement, precisely so the build decision rests on real supply and compensation data.
By designing IP isolation, vetting and access governance into the founding team and operating model from the first hire, in step with your own security and compliance functions.
BOT lowers start-up risk and phases ownership to you over time; a direct build suits teams that already have an entity and want to own from day one. We will recommend the route that fits your timeline and risk posture.
The operating model
An operating model you can see running.
A capability centre holds or drifts on the things you cannot put on a slide — cadence, ownership, decision rights and the discipline that governs sensitive work.
We install that operating rhythm with the founding team, so the centre runs as one accountable organisation from the first cohort, not once it is already large.
Start the conversation
Building a capability centre in India?
Tell us the mandate and the roadmap. We’ll map the talent market and the founding layer, and build the team that owns it.